We only accept returned merchandise in its original condition, on its original packaging, and with the corresponding Return Note.
The exchange will only be carried out when the physical verification of the returned goods is verified in our facilities or when indicated by us after physical verification is carried out by our seller/commercial.
We do not accept returns and/or claims for merchandise after 15 (fifteen) days from the date of receipt, unless they are due to manufacturing and/or packaging defects.
The returned merchandise will have to be properly packaged, as it will travel on behalf of the customer, and must be sent to the following address:
Wave Solutions - Sistemas de Informação Lda,
Rua do Parque Industrial, Nº 120 Pavilhão 5
4755-539 Várzea
